Canada’s National Contact Point
for Responsible Business Conduct
Secretariat, Global Affairs Canada
111 Sussex Drive
Ottawa, ON K1A 0G2
ncp.pcn@international.gc.ca
The Hon. Dominic LeBlanc
Minister responsible for Canada–U.S. Trade, Intergovernmental Affairs, Internal Trade and One Canadian Economy
Global Affairs Canada
111 Sussex Drive
Ottawa, ON K1A 0G2
The Trade Commissioner Service
Global Affairs Canada
and
Export Development Canada
Ottawa, Ontario
Canada
We, the undersigned businesses and individuals, ask the Government of Canada to examine the conduct of a Canadian exporter, Native Canada Footwear Ltd. of Vancouver, British Columbia, toward a foreign customer that paid it in full and in advance.
Sports Inc., a footwear distributor in Karachi, Pakistan, paid Native Canada Footwear Ltd. US$403,290 — the entire price of its Spring 2026 order — before a single carton moved. Native’s factory produced all 26,592 pairs. Native has delivered none of them. It terminated the parties’ agreement on a stated suspicion that it never established, two days after our company accepted a shipping arrangement that Native itself had proposed. It has kept both the money and the goods, it has said it intends to resell the goods, and it has demanded a further US$457,043.17. It has not answered our lawyer’s formal demand for the return of the money.
Canada promotes its exporters abroad. Canadian companies benefit from the Trade Commissioner Service, from Export Development Canada, and from the reputation that Canada has spent decades building as a fair and reliable trading partner. That reputation is a shared national asset, and it is paid for by every Canadian exporter that deals honourably. In our view, conduct of this kind spends down that asset at the expense of the many Canadian businesses that would never treat a customer this way.
Canada is an adherent to the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct and maintains a National Contact Point to receive concerns about the conduct of enterprises operating in and from Canada. We ask that this matter be examined through that mechanism, and we note that where a Canadian company does not engage in good faith in that process, Canada’s own published procedures contemplate the withdrawal of Trade Commissioner Service support and of future support from Export Development Canada and the Canadian Commercial Corporation.
We therefore call upon the Government of Canada to: (1) examine this matter through the National Contact Point for Responsible Business Conduct; (2) review whether Native Canada Footwear Ltd. should continue to receive Canadian trade-promotion support, export financing or insurance, trade-mission participation, or the endorsement of Canadian missions abroad while it holds a foreign customer’s money without delivering the goods or returning the money; and (3) make clear to Canadian exporters generally that taking full prepayment from an overseas buyer and delivering nothing is not conduct that Canada is prepared to stand behind.
There is a simple and complete answer to this petition, and it is entirely within Native Canada Footwear Ltd.’s power: return the US$403,290 that it received for goods it never delivered.